Organization Development Network of Western New York

Process Maturity Improvement Matrix: Taking your organization to the next level

Posted in ODN of WNY Members, Organizational Development, Programs by Michael Cardus on August 20, 2012

Organizational Development Network (ODN) of WNY

September 2012 Meeting Announcement

“Process Maturity Improvement Matrix:

Taking your organization to the next level”

Brian Pettit


Friday, September 14, 2012
8:30 am to 11:30 am (8:30 am to 9:00 am – networking; 9:00 am to 11:30 am – meeting)
NEW LOCATION! Canisius Amherst Conference Center
(300N Corporate Parkway, Suite 130, Amherst, NY 14226)

Meeting OverviewProcess Maturity Brian Pettit

You may call them processes, procedures, work instructions, or SOPs. In the spirit of continuous improvement, we will introduce a method for identifying where you are at on a 5 level scale. In this hands-on workshop, you will pick three of your company’s processes that may be ripe for improvement and create action steps you can take to bring your three processes to the next level of maturity. You may be able to calculate your potential return on investment. We would encourage you to invite your company Quality Champion to attend.

Speaker BioOrganization Development of Western New York

Brian Pettit is founder and Principal Facilitator of 3P Associates, a human resources and organizational development consulting company (People, Productivity, Passion, Profits). He has formed lasting alliances with EKWard, Beaver Hollow Conference Center, and teaches leadership, quality and lean manufacturing for UB, Canisius, ECC and many for profit companies. Brian brings 25 years of professional HR experience as a business partner in high tech aerospace (Moog), electronics (Motorola), and pharmaceuticals (Invitrogen), food processing, hospitals, financial services and not-for-profit service organizations. Brian is especially known for coaching brilliant technically trained professionals who are renowned in their field, as they take their first steps into leading a staff. Brian guides new leaders through interpersonal relationships, people skills and legal minefields while maintaining a commitment to fostering a culture that includes SMART goals, process improvement, respect for individual dignity, valuing diversity and effective teamwork. Brian has taken a leadership role in ASTD, SHRM, United Way Executive Service Corp. and the OD Network of WNY. Vic Nole asked Brian reach out as a charter member of the HR advisory team at Buff Link. Together they identified challenges and formulated strategies to improve Human Resources in life science companies in the Golden Horseshoe of Rochester, Buffalo and Toronto.

Brian is certified in several organizational development (OD) best practices including:
DDI, Langevin, Mager, Insala, and ADP. Brian achieved master trainer certification in leadership curriculum at Motorola University.

Location Notes

The Canisius Amherst Conference Center is located in Amherst, NY near the intersection of Maple Road and Millersport Highway. Free parking is available in the lots adjacent to the building. Complimentary coffee is available.


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  1. […] Brian shared his powerpoint and some notes from his talk on the Process Maturity Model. […]

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