Organization Development Network of Western New York

Informal Learning: How to Ensure Accountability and Impact on the Business

Posted in Meeting Notes, ODN of WNY Members, Organizational Development, Programs by Michael Cardus on January 24, 2013

Organization Development Network (ODN) of WNY

February 2013 Meeting Announcement

Informal Learning: How to Ensure Accountability and Impact on the Business

Paula Elsinghorst and Mindy Long

Friday, February 8
8:30 am to 11:30 am (8:30 am to 9:00 am – networking; 9:00 am to 11:30 am – meeting)
Canisius Center for Professional Development

  • 300 Corporate Parkway, Suite 130, Amherst, NY 14226


Meeting Overview

As workplace learning, development, and performance leaders invest in informal and on demand learning resources such as eLearning and social networking, how do we know that participants have learned the content?

How do we know if they are using their new knowledge, skills, abilities, and behaviors (KSABs) on the job? How do we find out if participants are making a positive impact on the business as a result of what they learned?

We’ll explore those questions and propose a new tool as a possible way to address the challenges to Kirkpatrick’s Evaluation Levels #3 and #4.

Speaker Bios

Paula Elsinghorst is the Global Talent Development Manager at New Era Cap, a $600 million lifestyle brand that employs more than 1,200 associates. As Global Talent Development Manager, Paula led the transformation of the department to a strategically-aligned network of on-demand and blended learning resources, which enable employees to take responsibility for their own development and engage with their leaders to support their development. She collaborates effectively with senior executives on interventions that solve business problems and leverages business opportunities to maximize returns on investment and human capital.

Mindy Long, Talent Development Coordinator at New Era Cap Company, is a 2012 MBA graduate of the University at Buffalo and a 2010 SUNY Geneseo graduate with a Bachelors in Business Administration. While working towards her MBA at UB, Mindy worked as the Graduate Assistant in the School of Management Alumni and External Relations Office and also earned the LeaderCORE certification. LeaderCORE is a competency-focused program which is integrated into every aspect of graduate coursework, professional development opportunities, internships and networking events that give students the chance to learn the competencies necessary to excel in today’s business environment.

Location Notes

The Canisius Center for Professional Development is located in Amherst, NY.
Directions: Take the 290 expressway, and exit on Millersport Highway going north. At the first light (by the Marriott), make a left on to Flint Road. Make a left turn on to Maple Road. At the next signal, make a left turn on to Corporate Parkway. At the stop sign, turn right. The building is on your left side. The parking lot (no charge) is on your right. Complimentary coffee is available.


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  1. […] Michael Cardus on February 19, 2013   Paula and Mindy shared their great presentation from Informal Learning: How to Ensure Accountability and Impact on the Business. Please share your comments and was you learned from our time […]

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