Organization Development Network of Western New York

Resolving Conflict to Promote Workplace Inclusion – An Organizational Challenge

Organization Development Network (ODN) of WNY

June 2014 Meeting Announcement

Resolving Conflict to Promote Workplace Inclusion: An Organizational Challenge

Facilitator: Sandra W. Whitmore



Meeting Overview:

What is “conflict” and how does it affect the workplace? The word may cause us to think of fighting, arguments, anger, disagreements, and hurt feelings. We may also see conflict as a natural, necessary part of life in the workplace which creates tension and can result in change.

Are disagreements or difference of opinion bad? Of course not, but how conflict is handled can be negative or positive. In this workshop we will explore storytelling and multi-partiality concepts in mediation. We’ll consider how these concepts might be applied in our organizations to generate new understanding and result in positive change. Come excited, engaged, and ready to participate!

Learning Objectives:
  • Learn how to explore new ideas and new approaches with a social justice lens in dealing with conflict.
  • What qualities and abilities a successful mediator needs to be effective.
  • What mediation is and how it can be useful in working through challenges in the workplace.

This model is from the Social Justice Mediation Institute, Dr. Leah Wing


Sandra W. Whitmore began her career at RIT in the College of Liberal Arts in 1999 and in 2003 joined the Office of the President. Sandra currently serves as the Director of Operations and RIT’s Deputy Title IX Coordinator for the Division of Diversity & Inclusion. Managing the daily operations, directly oversees the areas of Public Relations/Marketing & Multicultural Programs, as well as the official representative for compliance issues for Title IX, and constructs methods to achieve the Division of Diversity & Inclusion’s goals. Supervised by the Vice President and Associate Provost for Diversity & Inclusion the role is critical to the overall achievement of RIT’s mission of achieving best in class in the areas of diversity and inclusion in higher education.


Location Notes:

The Canisius Center for Professional Development is located in Amherst, NY. Directions: Take the 290 expressway, and exit on Millersport Highway going north. At the first light (by the Marriott), make a left onto Flint Road. Make a left turn on to Maple Road. At the next signal, make a left turn on to Corporate Parkway. At the stop sign, turn right. The building is on your left side. The parking lot (no charge) is on your right. Complimentary coffee is available.


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